All payment transactions are encrypted at each step. You data is secured using industry standard methods to protect from any unauthorized access. There’s no additional fee for using this online service.ĭue to general maintenance, online payments may be unavailable between 1 to 1:30 a.m. You will need your Utility account number along with your credit or debit card or bank account information. There are no fees for using this service. It is a quick and easy way to pay your bill online. If you have questions about your bill, payment options or your account, please contact 36 during office hours or email customer service at and automated voice response phone system services, such as bill payments and account balances, are available to you 24-hours a day, except for brief maintenance periods. To speak directly with a customer service representative during business hours, you may press ‘0’ at any time. The office is unavailable to customer phone calls between noon and 1 p.m., Monday through Friday. on Monday, Tuesday, Thursday, and Friday and from 9 a.m. The utility service customer service phone line is 36 and is staffed from 8 a.m. on Monday, Tuesday, Thursday, and Friday and 9 a.m. The utility service office is located at 2323 General Anderson Ave. Rates also pay for the electricity, chemicals, materials, supplies and labor needed to run those systems. The Utility is responsible for about $600 million in critical infrastructure assets, such as pump stations, well fields, reservoirs, underground pipes and treatment plants. Vancouver’s Utility is funded by and managed for its customers. We’ll also assist you in an aggregate fuel cost overview and development of a fuel purchasing policy.Vancouver Utility dollars go to pay for the operations, maintenance and the extensive, interconnected systems that provide the community with safe, clean, reliable drinking water, sanitary sewer and stormwater (drainage) services. We’ll help you optimize fuel card settings, define individual cardholder parameters and establish custom reporting to work in tandem with your existing accounting programs. Your Carson support team provides a personalized onboarding process. It’s a smarter way to manage your business’ fuel.Įven better: nearly half our 57 cardlock stations carry NEXGEN DEF at the pump. We offer both Commercial Fueling Network (CFN) and Pacific Pride fuel cards - on one convenient bill. Your fleet spends less time waiting in line at the pump and more time focusing on your business.Ĭarson fuel cards give you access to over 150,000 cardlocks, truck stops and participating retail gas stations throughout the United States and Canada. Their pumps are accessible to large trucks, open 24 hours, and self-serve. Access & Save TimeĬardlock fuel stations are designed with businesses in mind. A cardlock program provides a vital layer of protection through tailored account settings that cover nearly every aspect of a fuel purchase for every card holder. The technology behind these programs provides you a toolbox of convenient ways to manage your fleet’s fuel. A Carson fuel card puts control and fuel accountability in your hands with user-friendly tools and real-time visibility. One of the easiest ways to monitor your business’ fuel usage and mitigate against fuel theft is by utilizing a cardlock program. REPORT a cardlock or card issue Monitor, Control & Accountability
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